Mewlet Support
The fastest way to reach us is email — a human reads it and replies. Most questions are answered below, so it’s worth a look first.
app@neijuli.cnWe usually reply within 1–2 business days. Write in English or Chinese — whichever you prefer.
Quick answers
How do I add the Home Screen widget?
Touch and hold an empty spot on the Home Screen → Edit → Add Widget → Mewlet. Pick the small or medium size. For the Lock Screen: touch and hold the Lock Screen → Customize → add a Mewlet accessory (circular, rectangular or inline). Every widget logs a glass with one tap.
How do I put the cat in the Dynamic Island?
It’s on by default — the cat appears in the island with today’s progress as soon as you start using Mewlet. Long-press the island to expand it for the progress bar, the amounts and quick-log buttons. You can turn the island session off in Settings → Island & widgets. Note that iOS decides how long a Live Activity stays on screen, and Mewlet puts the cat back whenever the app next runs.
I logged a glass by mistake. How do I undo it?
Tap Undo under the quick buttons on the page, or use the undo button in the expanded Dynamic Island. Undo removes the glass you logged most recently.
How do I change my daily goal or button sizes?
Settings → Goal & buttons. The default goal is 2,000 ml, but it’s your number — set whatever you like. Mewlet is a reminder helper, not a medical device, and it never advises how much to drink.
Can I use my own cat (or any photo) as the companion?
Yes. Settings → My companion: choose an image from your Photos, change its name, and write a reminder line of up to 40 characters. The photo stays on your device and never leaves it. “Restore the original cat” brings the spirit cat back.
How do I change or turn off reminders?
Settings → Reminders. Reminders are local notifications on the schedule you set — nothing arrives from a server, and you can switch them off entirely.
How do I delete everything?
Settings → About → Delete All Data. It removes your companion photo, personalization and drink history in one tap. There is no server copy — your data only ever lived on your phone.
Does Mewlet collect any of my data?
No. No account, no server, no analytics, no third-party SDKs — the app makes no network requests at all. See the privacy policy for the details.
Something else?
Email app@neijuli.cn — describe what you did and what happened, and if you can, which iPhone and iOS version you’re on. That’s usually all we need.